Tuesday, 24 October 2017

Meeting Austrian partners

Last week our reclamation manager Kert traveled to Austria to visit dealers around the country. Together with salesman Tim they drove across the country from Arzl im Pitztal up to Vienna and visited in total 4 dealers: Landmaschinen Jandrisevits, Maschinen Steiner GmbH, Holzknecht Forstseilwinden and HZI - Hydraulikzentrum Industriebedarf.

The aim of this trip was to hear the voice of customer - what are these things that we need pay more attention to and become better. Many ideas were brought back to Estonia with Kert and going to be discussed on the following days with different departments in order to satisfy the needs of our customers!

Fors MW thanks Austrian dealers who were willing to take time to show us around in their yard and for sharing ideas with us.